The Restaurant Company
OUR COMMITMENT TO PRIVACY
You may also email us with any privacy-related questions you may have.
THE INFORMATION WE COLLECT
When you visit the website, we may collect your IP address, and standard web log information, such as your browser type and the pages you accessed on our website. We also may collect certain geo-location information. If you do not agree to our collection of this information, you may not be able to use our Service.
If you purchase services from us, we collect the following information from you:
Account Information – phone number, fax number, corporation name, credit card number, expiration date and operating address
Identification Information - your name, street address, email address, date of birth, and SSN (or other governmental issued verification numbers).
We also may obtain information about you: (a) from your mobile device such as your device type, machine or mobile device identification number, geo-location, time zone, language setting, browser type, and IP address, and (b) from third parties for purposes of transaction processing, identity verification, fraud detection or prevention and other similar purposes. For fraud prevention purposes, we also may link your machine ID with the machines of others who use your same payment cards.
Financial Information - bank account and routing numbers and credit cards linked to your billing account. The Restaurant Company does not share financial information with third party social networking services such as those listed in the prior bullet.
We are committed to providing a safe, secure and all around great service. Therefore, before permitting you to use our Services, we may require additional information from you we can use to verify your identity, address or other information or to manage risk and compliance throughout our relationship. We may also obtain information about you from third parties such as identity verification, fraud prevention and similar services.
Finally, we may collect additional information from or about you in other ways not specifically described here. For example, we may collect information related to your contact with our customer support team or store results when you respond to a survey.
INFORMATION FROM CHILDREN
We do not knowingly solicit or collect information from any individuals under the age of 18.
HOW WE PROTECT & STORE PERSONAL INFORMATION
We store and process your personal information using third party servers located in secure data centers in the United States, This information is protected by physical, electronic and procedural safeguards in compliance with applicable US federal and state regulations. We also use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our office and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.
We make reasonable efforts to ensure security on our systems. Despite our efforts, we cannot guarantee that personal information may not be accessed, disclosed, altered or destroyed by breach of our administrative, managerial and technical safeguards. Therefore, we urge you to take adequate precautions to protect your personal data as well.
If TRC learns of a systems security breach, we may attempt to notify you electronically so that you can take appropriate protective steps. We may send an email to you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice of a security breach) you should notify us.
HOW WE USE THE PERSONAL INFORMATION WE COLLECT
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient customer experience. We may use your personal information to:
provide the services and customer support you request;
process transactions and send notices about your transactions or your network activity;
resolve disputes, collect fees, and troubleshoot problems;
prevent potentially fraudulent, prohibited or illegal activities, and enforce our client Agreement;
send you updates about new products and services that we are offering to customers
compare information for accuracy and verify it with third parties;
perform other duties as required by law.
HOW WE SHARE PERSONAL INFORMATION WITHIN THE TRC NETWORK
To process payments with TRC, we need to share some of your personal information with the person or company that we utilize to charge you. Your contact information, date of sign-up, the number of payments you have received and other verification metrics may be provided to users or companies when you transact with, on, or through TRC.
We work with vendors to enable them to accept payments from you using TRC. In doing so, a vendor may share information about you with us, such as your mobile phone number when you attempt to pay that vendor. We use this information to confirm to that vendor that you are a TRC customer and that the vendor should enable TRC as a form of payment for your purchase.
Regardless, we will not disclose your credit card number or bank account number to anyone, except with your express permission or if we are required to do so to comply with a subpoena or other legal process.
HOW WE SHARE PERSONAL INFORMATION WITH OTHER PARTIES
TRC does not share your personal information with third parties for promotional or marketing purposes.
We may share your personal information with:
Law enforcement, government officials, or other third parties if TRC is compelled to do so by a subpoena, court order or similar legal procedure, when it is necessary to do so to comply with law, or where the disclosure of personal information is reasonably necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of the TRC client Agreement, or as otherwise required by law.
Third party service providers who assist us in providing services to you or who provide fraud detection or similar services on our [or any vendor's] behalf.
Service providers under contract who help with parts of our business operations (for example, fraud prevention, payment processing, or technology services); Our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own benefit.
HOW YOU CAN ACCESS OR CHANGE YOUR PERSONAL INFORMATION
You can review and update your personal information in your account settings at any time by calling 1.800.596.4715.
LINKS TO OTHER SITES
The website may contain links to other sites. TRC does not control the information collection of sites that can be reached through links from the website. We encourage our website users to be aware when they are leaving the website and to read the privacy statements of any site that collects personally identifiable information.
HOW TO CONTACT US